2nd Line Service Desk Analyst Location: Wolverhampton Salary: £32,000My client is a well-established MSP based in Wolverhampton, delivering comprehensive IT support and solutions to a wide range of clients across various industries. Their commitment to excellent customer service and cutting-edge technology has earned them a reputation as a trusted IT partner. They are looking for a 2nd Line IT Engineer to join their growing technical team and provide high-level support to our clients.Key Responsibilities:* Provide 2nd line technical support to clients, diagnosing and resolving complex IT issues relating to hardware, software, and networks. * Act as an escalation point for the 1st line support team, ensuring prompt and effective resolution of tickets. * Troubleshoot and manage issues with desktops, laptops, servers, and network infrastructure (routers, switches, firewalls). * Administer and support Windows Server environments, Active Directory, Office 365, and Exchange. * Manage and support virtualisation technologies such as VMware or Hyper-V. * Deploy and configure new systems, including hardware, software, and network devices. * Ensure timely communication with clients, keeping them informed about the status of their requests and resolving issues within agreed SLAs. * Assist in the planning and implementation of IT projects, including migrations, upgrades, and installations.Skills &amp; Experience:* Proven experience in a 2nd line support or similar IT engineering role, ideally within an MSP environment. * Strong knowledge of Microsoft technologies, including Windows Server, Active Directory, Office 365, and Exchange. * Experience with networking fundamentals (DNS, DHCP, TCP/IP), firewalls, and VPN configurations. * Proficiency in troubleshooting and maintaining hardware, software, and network infrastructure. * Strong problem-solving skills and the ability to work independently or as part of a team. * Excellent communication and interpersonal skills, with the ability to explain technical issues clearly to clients.Benefits:* Competitive salary based on experience. * Continuous professional development opportunities, including certifications and training. * A supportive and collaborative team environment with a focus on career progression. * Flexible working options and opportunities to work with a diverse range of technologies and clients.

2nd Line Service Desk Analyst

Job Title: Content CreatorSalary: £27,000 - £30,000 Location: Coventry (Hybrid working model)Are you a creative powerhouse with a passion for producing engaging content? Do you have design experience and a deep understanding of the Adobe Creative Suite? We're looking for a talented Creative Content Creator to join our client's dynamic agency team in Coventry, offering a hybrid working model.As a Creative Content Creator, you'll be at the heart of developing and executing exciting content across multiple platforms. From social media posts to digital campaigns, you'll have the opportunity to showcase your creative flair and design skills while contributing to the success of client projects.<h3>Key Responsibilities:</h3><ul><li>Create and design engaging digital content (graphics, videos, animations, etc.) for social media, websites, and marketing campaigns.</li><li>Collaborate with the team to develop creative concepts, campaigns, and strategies.</li><li>Stay ahead of digital trends, adapting and evolving content to maximize audience engagement.</li><li>Ensure all content aligns with client brand guidelines and objectives.</li><li>Manage multiple content projects with efficiency and attention to detail.</li></ul><h3>What You'll Bring:</h3><ul><li>Strong experience with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects, etc.).</li><li>A solid portfolio demonstrating your content creation and design skills.</li><li>Proven ability to create high-quality content for social media platforms (Instagram, Facebook, TikTok, LinkedIn, etc.).</li><li>Excellent communication and collaboration skills in a team setting.</li><li>Ability to work independently, manage time effectively, and meet deadlines.</li><li>Design experience or a background in visual content is highly desirable.</li></ul><h3>Benefits:</h3><ul><li>Competitive salary: £27,000 - £30,000.</li><li>Hybrid work model - flexibility to work from home and office.</li><li>Opportunity to work with a creative, collaborative team in an innovative agency environment.</li><li>Ongoing career development and training.</li></ul>If you're looking for a role that blends creativity, design, and digital content creation, we want to hear from you!To apply or for more information, send your CV and portfolio to rosalie.byrne@nextech-group.co.uk

Content Creator

Role - IT Helpdesk Engineer Salary - Up to GBP 28000 Location - Warrington Benefits - Great Pension, Holidays and career developmentElevate Your IT Career with Our IT Support Role!Are you an IT professional ready to take the next big step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation's success.Why You Should Apply:Key Responsibilities: * Service Desk Expertise: Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. * Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. * Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and ensure seamless operations. * Resource Planning: Apply your proven experience in IT resource planning to optimise our IT infrastructure. * Risk Management: Identify, assess, control, and mitigate operational risks with a strategic approach.Technical Skills:* Proficient in managing Microsoft Active Directory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). * Experienced in MS Windows 10 desktop and application support. * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile devices. * Competent in using Remote Control Software/VPN and basic network troubleshooting.Customer Focus:* Demonstrate a strong customer-centric approach in all activities. * Exhibit a proactive Can-do attitude in service provision. * Commit to delivering value for money.Additional Requirements:* Full UK Driving License and access to a car for business use.Ready to Take the Next Step in Your IT Career?Please apply by sending your CV to ( tom . craig @ nextech - group . co . uk )

IT Helpdesk Engineer - GBP 28000

Job Title: Marketing Executive Location: Dudley (Office-based) Type: Full-time, Permanent Salary: £25,000 - £30,000 per annum (Dependent on Experience) <hr /><h3>About the Client:</h3>We are partnering with an innovative and growing company based in Dudley, who is looking to expand their team with a talented Marketing Executive. This is a fantastic opportunity for an individual with a minimum of 1 year's experience in a marketing role, particularly with social media management and content creation, to play a key role in enhancing the company's marketing efforts and brand presence.<hr /><h3>Role Overview:</h3>As a Marketing Executive, you will be responsible for executing marketing strategies, creating and curating content, and managing the company's social media platforms. This fully office-based role provides an excellent opportunity to contribute to a diverse range of marketing activities, helping to drive the business's growth and digital presence.You will be working closely with a friendly and collaborative marketing team, assisting in the delivery of campaigns, events, and promotions to engage with the company's audience.<hr /><h3>Key Responsibilities:</h3><ul><li>Campaign Management: Develop and implement marketing campaigns across multiple channels (digital, print, and more).</li><li>Social Media Management: Take ownership of the company's social media presence, creating content and engaging with followers on platforms such as Facebook, Instagram, LinkedIn, and Twitter.</li><li>Content Creation: Write and create content for social media posts, newsletters, blogs, and website updates.</li><li>Performance Analysis: Monitor and report on the effectiveness of social media campaigns, using analytics tools to measure success and adjust strategies.</li><li>Brand Consistency: Ensure all marketing materials maintain the company's brand identity, voice, and messaging.</li><li>Collaboration: Work closely with the marketing and sales teams to develop promotional materials and support product launches.</li><li>Event Support: Assist in the planning and execution of marketing events, product launches, and promotions.</li></ul><hr /><h3>Skills and Experience Required:</h3><ul><li>Minimum 1 year of professional experience in a marketing role, ideally with social media focus.</li><li>Hands-on experience in managing and growing social media accounts for businesses or brands.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in marketing tools and software (e.g., Google Analytics, Hootsuite, Mailchimp).</li><li>Creative thinker with the ability to develop engaging content and campaigns.</li><li>Highly organised, with the ability to manage multiple projects and meet deadlines.</li><li>Proactive attitude, with a desire to learn and grow within the marketing field.</li></ul><hr /><h3>Why This is a Great Opportunity:</h3><ul><li>Competitive Salary: £25,000 - £30,000 per annum, based on experience.</li><li>Career Progression: Opportunity to grow and develop within a thriving company.</li><li>Dynamic Work Environment: Work within a supportive, creative, and collaborative team.</li><li>Office-based Role: Fully office-based in Dudley, ideal for those who enjoy working in a team environment.</li><li>Employee Benefits: A competitive benefits package that supports both professional and personal growth.</li></ul><hr /><h3>How to Apply:</h3>If you have the experience and passion for marketing, and you're looking for a new opportunity to grow your career, we want to hear from you! Please send your CV to rosalie.byrne@nextech-group.co.uk

Marketing Executive

Senior IT Engineer Location: Nottingham Salary: £40,000 +We are a leading company based in Nottingham, known for providing exceptional IT services and support to a diverse range of clients and internal teams. They are looking for a highly skilled and experienced Senior IT Technician to join their team and play a key role in managing and maintaining their IT infrastructure, providing support, and mentoring junior team members.Key Responsibilities:* Provide expert technical support for hardware, software, and network issues across the company or client base. * Lead and manage IT projects, including installations, upgrades, and system migrations. * Monitor and maintain IT systems, ensuring maximum uptime and performance. * Troubleshoot complex IT issues and ensure prompt resolution to minimise downtime. * Administer and maintain Windows and Linux servers, ensuring security, backups, and patching are up to date. * Support users with day-to-day IT queries, both remotely and on-site, ensuring issues are resolved efficiently. * Mentor and support junior IT technicians, providing guidance and sharing technical knowledge. * Ensure IT security protocols are followed and implemented, including antivirus, firewalls, and VPNs.Skills &amp; Experience:* A minimum of 5 years of experience in an IT Technician or IT Support role. * Strong knowledge of networking, hardware, software, and security best practices. * Proficiency in Windows Server, Active Directory, Office 365, and virtualisation technologies (VMware, Hyper-V). * Experience with network configuration, including VLANs, VPNs, firewalls, and switches. * Strong problem-solving skills with a proactive approach to IT support. * Excellent communication skills, with the ability to explain technical concepts to non-technical users.Benefits:* Competitive salary based on experience. * Company pension scheme and healthcare benefits. * Opportunities for professional development and certification support.

Senior IT Engineer - Nottingham

Role: Senior IT Engineer Location: Birmingham Salary: Up to £36,000 depending on experience.My client is on the hunt for a skilled and proactive Senior IT Engineer to join their dynamic team. They are a national business based in Birmingham, and you will play a critical role in ensuring the smooth operation of IT systems within a fast-paced manufacturing environment. The ideal candidate will have strong technical troubleshooting abilities, and the capacity to work independently and under pressure.Skills: * Demonstrated expertise in IT support, at least 2-3 years' experience. * Comprehensive knowledge of Windows operating systems, Microsoft Office Suite, Active Directory, and network troubleshooting * Vast amount of experience with Azure - AD, Virtual Desktop, Networks * Understanding of server management, vitalisation technologies (e.g., VMware), and storage solutions. * Solid grasp of network infrastructure, including LAN/WAN configurations, TCP/IP protocols, and network security measures. * Strong analytic and problem-solving abilities with a keen eye for detail. * Excellent interpersonal and communication skills for effectively assisting non-technical users. * Capable of working independently, prioritising tasks, and managing multiple responsibilities concurrently. * Proactive in identifying and addressing potential issues to minimise operational disruptions.Benefits: * Competitive salary * Opportunities for career advancement and professional development. * Pension scheme. * Health and wellness benefits. * Friendly and supportive work environment.This role is a fantastic opportunity for a skilled IT Support Engineer to make a real impact in a growing manufacturing company in Birmingham. Apply now with your CV!

Senior IT Engineer - 36000 GBP

Job Role: Service Manager - IT Managed Services Position: Service Manager Location: Northwest / Lancashire (Hybrid: 3 days in-office, 2 days remote) Salary: £45,000 per annum + benefitsAre you ready to lead and inspire in the world of IT Managed Services? We're searching for a passionate IT Service Manager to spearhead our Managed Service support desk. This is a role for a dynamic individual who thrives on delivering excellence and building strong customer relationships.About the RoleAs a Service Manager, you will lead our 1st, 2nd, and 3rd line support teams, ensuring they deliver world-class service to our customers. This is a pivotal role in driving operational efficiency, resolving technical challenges seamlessly, and continuously improving our service delivery processes.You will work collaboratively with cross-functional teams, using data-driven insights to enhance service quality and uphold our commitment to customer satisfaction.Key Responsibilities* Team Leadership: Manage and inspire a high-performing IT support team, fostering growth and collaboration. * Service Excellence: Ensure SLAs are consistently exceeded, delivering exceptional customer experiences. * Process Innovation: Drive continuous improvements in service processes using the latest tools and methodologies. * Client Engagement: Build lasting relationships with customers, supporting smooth on-boarding and hosting Quarterly Business Reviews (QBRs). * Incident &amp; Change Management: Oversee seamless processes, ensuring timely and effective resolutions while maintaining system reliability. * Performance Metrics: Monitor service delivery metrics, identify trends, and implement strategies for ongoing improvement.What We're Looking For* Experience: Proven track record in managing IT support teams within a Managed Service Provider (MSP) environment. * Technical Proficiency: Solid understanding of IT systems, processes, and tools like HaloPSA, N-Able N-Central, and ITGlue. * Customer-Centric: A dedication to delivering tailored solutions and maintaining high satisfaction levels. * Communication: Exceptional verbal and written skills, capable of engaging both technical and non-technical stakeholders. * Certifications: ITIL certification and Microsoft 365 or Azure qualifications are highly desirable.Why Join Us?We're not just about IT - we're about making a difference. With over 100 talented professionals, we're a team that values compassion, teamwork, hard work, and humility.Ready to Lead the Way?If you're a driven leader with a passion for IT service excellence, we'd love to hear from you. Apply today and help shape the future of Managed Services!

IT Service Manager - GBP 45000

<div class="flex-shrink-0 flex flex-col relative items-end">Job Title - Social Media &amp; Content Creator </div><div class="flex-shrink-0 flex flex-col relative items-end">Location - Birmingham (Hybrid)</div><div class="flex-shrink-0 flex flex-col relative items-end">Salary: £27,000 - £30,000 (DOE)</div><div ><div class="flex-col gap-1 md:gap-3"><div class="flex max-w-full flex-col flex-grow"><div ><div ><div class="markdown prose w-full break-words dark:prose-invert light">Are you an experienced Social Media &amp; Content Creator with a passion for crafting engaging and on-brand content? Our client, a dynamic creative agency based in Birmingham, is looking for a skilled professional with at least 2 years of agency experience to join their growing team.This is an exciting opportunity to play a key role in developing innovative social media strategies and producing high-quality content for a range of clients across multiple industries.Key Responsibilities:<ul><li>Develop and implement social media content strategies for a variety of clients, ensuring alignment with brand objectives and audience insights.</li><li>Create visually compelling content across social platforms, including graphics, videos, and written posts.</li><li>Manage and maintain social media accounts, ensuring timely and relevant engagement.</li><li>Collaborate with clients to understand their goals, target audience, and brand voice to produce tailored content.</li><li>Monitor social media performance, track analytics, and adjust strategies for optimal engagement and growth.</li><li>Stay on top of emerging social media trends, tools, and best practices, bringing fresh ideas to the table.</li><li>Work closely with other creative teams (designers, copywriters, marketers) to deliver integrated, high-impact campaigns.</li></ul>Skills &amp; Experience:<ul><li>Minimum of 2 years' agency experience in social media management and content creation.</li><li>Proven track record of creating engaging, creative content across multiple social media platforms.</li><li>Strong written and verbal communication skills with an eye for detail and creativity.</li><li>Experience using social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms to track performance.</li><li>Proficiency in visual content creation, including graphic design, video editing, and photography.</li><li>Experience with paid social campaigns and understanding of ROI metrics.</li><li>A proactive, self-starter mentality with the ability to work both independently and collaboratively.</li><li>A genuine passion for social media trends and content innovation.</li></ul>What's on Offer:<ul><li>A competitive salary between £27,000 and £30,000 (DOE).</li><li>Hybrid working model - 2-3 days in the office per week.</li><li>A creative, fast-paced environment with exposure to a diverse range of clients.</li><li>Career growth opportunities within a supportive and forward-thinking agency.</li><li>A fantastic work-life balance and employee benefits package.</li></ul>If you're an agency-savvy content creator with a passion for social media and a desire to work with leading brands, we'd love to hear from you!To apply, please click apply or send your CV to rosalie.byrne@nextech-group.co.uk</div></div></div></div></div></div>

Social Media & Content Creator

Job Title: Full Stack Engineer Location: Nottingham (Hybrid Working Available) Salary: £40,000 - £55,000 (depending on experience)About Us: A forward-thinking IT company based in Nottingham, dedicated to delivering innovative, high-performance solutions for businesses across various sectors. With a growing portfolio of exciting projects and clients, we're looking for a talented Full Stack Engineer to join their dynamic development team. If you're passionate about building robust, scalable applications and enjoy working in an agile, collaborative environment, this could be the perfect role for you.The Role: As a Full Stack Engineer, you will work on a range of exciting projects, contributing to both front-end and back-end development. You'll be part of a creative, fast-paced team, responsible for designing and implementing cutting-edge solutions that meet our clients' needs. If you're a problem solver with strong coding skills and a love for working on diverse tech stacks, we want to hear from you!Key Responsibilities:<ul><li>Develop and maintain web applications using modern front-end and back-end technologies.</li><li>Collaborate closely with other developers, designers, and product managers to build innovative features and functionality.</li><li>Write clean, efficient, and well-documented code.</li><li>Troubleshoot, debug, and optimise applications for performance and scalability.</li><li>Ensure the security and data protection of applications.</li><li>Stay up-to-date with emerging technologies and industry trends.</li><li>Contribute to the continuous improvement of development processes and methodologies.</li></ul>About You:<ul><li>Strong experience in both front-end (e.g. JavaScript, React, Angular, Vue) and back-end (e.g. Node.js, Python, Java, Ruby) technologies.</li><li>Experience with databases (SQL, NoSQL, MongoDB, etc.) and API development (RESTful, GraphQL).</li><li>Knowledge of cloud services (AWS, Azure, Google Cloud) and deployment processes.</li><li>Solid understanding of agile methodologies and collaborative development practices.</li><li>Strong problem-solving skills and attention to detail.</li><li>Excellent communication skills and the ability to work effectively in a team.</li></ul>What We Offer:<ul><li>Competitive salary range of £40,000 - £55,000 (depending on experience).</li><li>Flexible hybrid working-balance working from home and the office.</li><li>Opportunities for career growth and continuous learning.</li><li>A collaborative and innovative work environment.</li><li>Access to the latest technologies and tools.</li><li>A friendly, inclusive company culture.</li></ul>How to Apply: Please apply with your CV.

Full Stack Engineer

Job Title: Content Manager Location: Birmingham (Hybrid Working Available) Salary: Up to £35,000 About Us: A vibrant, creative agency in the heart of Birmingham, specialising in delivering innovative content and digital solutions for a wide range of exciting clients. Looking for a talented and driven Content Manager to join the dynamic team.The Role: As Content Manager, you will play a key role in shaping the content strategy for a diverse portfolio of clients. You'll oversee the development and execution of engaging, on-brand content across multiple platforms, ensuring consistency, creativity, and quality in everything we deliver. If you're a skilled storyteller with a keen eye for detail, a passion for content creation, and the ability to manage multiple projects, we want to hear from you!Key Responsibilities:<ul><li>Develop, manage, and implement content strategies for client campaigns.</li><li>Write, edit, and proofread high-quality content for blogs, social media, websites, and marketing materials.</li><li>Collaborate with creative, digital, and strategy teams to align content with brand objectives and campaign goals.</li><li>Analyse content performance and provide insights and recommendations for optimisation.</li><li>Manage content calendars and ensure timely delivery of content.</li><li>Build and maintain relationships with clients, understanding their needs and tailoring content to meet their objectives.</li><li>Keep up-to-date with the latest trends in content marketing and digital media.</li></ul>About You:<ul><li>At least 2 years of experience in content creation or management, ideally within an agency environment.</li><li>A strong portfolio demonstrating your ability to create compelling, on-brand content across various platforms (please include with your application).</li><li>Excellent writing, editing, and proofreading skills with a keen attention to detail.</li><li>Experience with SEO and content optimisation techniques.</li><li>Strong organisational skills with the ability to manage multiple projects at once.</li><li>A collaborative team player with a proactive approach to problem-solving.</li><li>Knowledge of content management systems (CMS) and social media platforms.</li></ul>What We Offer:<ul><li>Competitive salary up to £35k</li><li>Hybrid working flexibility-work from home up to 3 days a week.</li><li>A supportive and creative work environment.</li><li>Opportunities for professional development and career growth.</li><li>A dynamic, inclusive team culture where your ideas and contributions are valued.</li></ul>How to Apply: Please submit your CV, along with a link to your portfolio.Keywords: Content Manager, creative agency, Birmingham, hybrid working, content creation, content strategy, portfolio required, SEO, social media content, digital marketing, copywriting, editing, content management, agency experience, creative team, job opport<hr />If you're a passionate content professional looking for an exciting new challenge, we'd love to hear from you!

Content Manager

Job Opportunity: Bid Management Lead Location: Manchester Setup: Hybrid Industry: IT Managed Services Salary: £50,000 - £60,000 DOEAre you a skilled communicator with a knack for crafting persuasive, high-quality proposals? Do you thrive in a fast-paced environment where your work directly contributes to winning new business? We're looking for a dynamic Bid Management lead to join our team and play a vital role in driving growth for our IT Managed Services business.In this pivotal position, you'll take ownership of the bid process, coordinating, drafting, and managing responses to client Requests for Proposals (RFPs), Invitations to Tender (ITTs), and Requests for Information (RFIs). Your strategic thinking and attention to detail will ensure our proposals not only meet but exceed client expectations-showcasing our capabilities and positioning us as the partner of choice.WHAT YOU WILL BE DOING:Bid Planning &amp; Coordination: Lead kick-off meetings, define scopes, assign responsibilities, and manage bid plans to meet submission deadlines. Collaborate with cross-functional teams (sales, technical, service delivery, and project management) to gather inputs.Proposal Development: Write and edit compelling, tailored proposals that align with client needs and highlight our value proposition. Showcase your strategic thinking by developing messaging that demonstrates how our IT Managed Services solve client challenges.Compliance &amp; Quality Assurance: Ensure all bids adhere to client requirements, including format, content, certifications, and SLAs. Perform meticulous quality checks to guarantee consistency, professionalism, and compliance.Stakeholder Engagement: Work closely with Subject Matter Experts (SMEs) and technical teams to craft accurate, impactful responses. Partner with sales teams to align proposals with broader business development strategies.Content Management &amp; Analysis: Maintain a repository of reusable templates, technical responses, and case studies, ensuring content stays up-to-date. Gather feedback on bids to improve future submissions and enhance the company's competitive edge.What We're Looking For:* Exceptional writing and editing skills to create persuasive, error-free proposals. * Solid understanding of IT Managed Services, including cloud computing, cybersecurity, and service delivery models. * Strong project management skills to juggle multiple bids under tight deadlines. * Proven ability to work collaboratively with diverse stakeholders across sales, technical, and delivery teams. * A detail-oriented mindset, with the ability to ensure accuracy and compliance in every aspect of the bid process. * Strategic thinking and creativity to craft value-driven narratives that set us apart from competitors.Why Join Us?As a Bid Management Lead, your work will be at the heart of our success, directly influencing our ability to win contracts and secure new business. In return, we offer:* A competitive salary of £50,000 - £60,000, depending on experience. * The chance to work in a vibrant, collaborative environment where your skills and ideas are valued. * Opportunities to grow and develop your career in a thriving industry.Ready to take the lead in shaping winning proposals and driving business growth? Apply now and join a team where your expertise and passion will make a real impact.Send your CV to ( tom . craig @ nextech - group . co . uk )

Bid Management Lead - GBP 60000 

Role - Sales Operations Administrator Location - Manchester Setup - Hybrid Salary - £25,000 D.O.EAre you a detail-oriented and organised professional looking to play a pivotal role in a dynamic sales team? As a Sales Operations Administrator within our IT Managed Services organisation, you will provide essential support to ensure seamless operations, streamlined processes, and efficient management of sales data, tools, and reporting. Your contributions will directly enhance the overall effectiveness and efficiency of the sales function, enabling our sales representatives and managers to focus on building relationships, closing deals, and achieving revenue goals.Key Responsibilities:1. Sales Support and Administration: * Manage sales documentation, such as quotes, proposals, contracts, and service agreements. * Assist sales representatives in preparing and processing bids, RFP responses, and other client-related documents. * Serve as a point of contact for administrative tasks related to the sales process, ensuring compliance with company policies. 2. CRM and Data Management: * Maintain and update the Customer Relationship Management (CRM) system with accurate customer information, sales activities, pipeline data, and account details. * Ensure data cleanliness and integrity to support accurate forecasting and reporting. * Generate reports on sales performance, pipeline status, and key metrics for management review. 3. Order Processing and Billing Coordination: * Handle order entry, ensuring that customer orders are accurately recorded in the system. * Coordinate with finance and billing teams to ensure invoices are generated and sent to clients on time. * Track the status of orders and manage communications with clients regarding delivery time lines or issues. 4. Reporting and Analytics: * Create and distribute sales performance reports, including revenue forecasts, win/loss analysis, and pipeline health. * Analyse sales data to identify trends, bottlenecks, and areas for improvement. * Provide actionable insights to the sales leadership team for strategic decision-making. 5. Sales Process Optimisation: * Assist in the development and documentation of standardised sales processes and work flows. * Identify inefficiencies in the sales process and recommend improvements. * Train team members on new tools, processes, or updates to the sales platform. 6. Tool and Technology Management: * Manage and support sales tools, such as CRM software, proposal tools, and analytics platforms. * Coordinate with IT to resolve technical issues and implement enhancements to sales systems. 7. Cross-Functional Collaboration: * Work with marketing to ensure sales teams have access to up-to-date materials, collateral, and leads. * Collaborate with delivery teams to ensure smooth transitions for new accounts and service activation's. * Act as a liaison between sales, operations, and finance to ensure alignment on priorities and goals. 8. Contract and SLA Oversight: * Maintain records of client contracts, including renewals, expiration dates, and SLA agreements. * Notify sales teams of upcoming contract renewals or opportunities for up-selling and cross-selling.Skills and Competencies:1. Attention to Detail: Precision in managing data, documents, and processes to avoid errors and ensure smooth sales operations. 2. Organisational Skills: Strong ability to multitask, prioritise, and manage time effectively. 3. CRM Proficiency: Expertise in using CRM platforms (e.g., PSA Autotask) and other sales-related tools. 4. Analytic Skills: Ability to interpret sales data and generate insights that support decision-making. 5. Communication: Excellent verbal and written communication skills for coordinating with teams and preparing reports. 6. Technical Knowledge: Familiarity with IT Managed Services offerings to understand the products and services being sold. 7. Team Collaboration: Strong interpersonal skills to work effectively with cross-functional teams and foster alignment. Does this sound of interest? Please send your CV through to me on - ( tom . craig @ nextech - group . co . uk )

Sales Operations Administrator - GBP 25000

Role: Senior IT Engineer Location: Cheshire/Crewe Salary: £40,000 Benefits: 28 days Holiday, car allowance and pensionYour Responsibilities:* Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving demands. * Pursue Microsoft Certifications for IT Professionals, advancing your skills and knowledge base. * Conduct IT audits for new customers, delivering insightful reports and recommendations while engaging with clients to discuss findings. * Uphold my clients health and safety procedures and policies, ensuring the well-being of both customers and colleagues.Your Qualities and Skills:* Exude professionalism and a positive attitude, embodying our commitment to excellence. * Embrace a spirit of flexibility and eagerness to learn, seizing every opportunity to grow. * Demonstrate initiative and problem-solving prowess, thriving in a dynamic environment. * Communicate effectively, both verbally and in writing, maintaining polished presentation. * Showcase stellar attendance and a team-oriented mindset, fostering collaboration and camaraderie. * Possess expertise in networking, firewalls, and routing protocols, with knowledge of Microsoft's portfolio and Virtualisation Technologies. * Navigate with ease through Microsoft Operating Systems and Office applications, leveraging your strong understanding of WAN &amp; LAN networking concepts. * Hold Microsoft certifications (desirable but not essential), demonstrating your commitment to continuous improvement.This role is suitable for a candidate who is looking to get into a senior role but also remain hands on if needed. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co .uk )

Senior IT Field Engineer - GBP 40000

Job Title: Digital Marketing Account Manager
Location: Warwickshire (Hybrid)
Salary: &pound;25,000-&pound;32,000
Are you a dynamic, results-oriented digital marketing enthusiast with a knack for client management? Look no further! We're seeking a talented Digital Marketing Account Manager to join my clients thriving agency in Warwickshire.
Your Role: As a Digital Marketing Account Manager, you'll be at the forefront of our client relationships, managing accounts with finesse and driving digital strategies to new heights. Your responsibilities will include:
<ol>
<li>Client Management: Cultivating strong, lasting relationships with clients, understanding their needs, and acting as their trusted advisor.</li>
<li>Digital Strategy: Developing and executing innovative digital strategies tailored to client objectives, leveraging your expertise in SEO, PPC, and campaign management.</li>
<li>Performance Optimization: Utilizing tools like Google Ads and Google Analytics to monitor, analyze, and optimize campaign performance, ensuring maximum ROI.</li>
<li>Collaboration: Working closely with our talented team of marketers, designers, and developers to deliver seamless, integrated campaigns that exceed client expectations.</li>
<li>Continuous Learning: Staying ahead of industry trends and technologies, continuously enhancing your skills to drive innovation and excellence in everything you do.</li>
</ol>
Requirements:
<ul>
<li>Minimum 2+ years of experience in a digital marketing agency, with a proven track record of client management.</li>
<li>Proficiency in SEO, PPC, Google Ads,Google Analytics and Email Campaigns.</li>
<li>Experience in e-commerce or hospitality sectors is desirable.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>A passion for digital marketing and a drive to deliver exceptional results for clients.</li>
<li>Car would be ideal as this role is 3 days working in the office.</li>
</ul>
Benefits:
<ul>
<li>Competitive salary: &pound;25,000 - &pound;32,000, dependent on experience.</li>
<li>Opportunity for career growth and advancement within a dynamic agency environment.</li>
<li>Access to training and development resources to enhance your skills and expertise.</li>
<li>Vibrant company culture with regular team events and social activities.</li>
</ul>
If you're ready to take your digital marketing career to the next level and make a real impact in a fast-paced agency setting, we want to hear from you!
Apply now with your CV.
Keywords: Digital Marketing, Account Manager, Marketing Agency, E-commerce, Hospitality, Client Management, SEO, PPC, Campaign Management, Google Ads, Google Analytics, Warwickshire, Client Relationships, Strategy, Performance Optimization, ROI, Team Collabora
Contact: Rosalie.byrne@nextech-group.co.uk

Digital Account Manager

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<h2>Send us a message</h2>

<h1>Our Values</h1>

<h2>Your Career at Nextech</h2>
At Nextech, we believe in encouraging individuals to take the next step in their careers, which is why we don't require any previous recruitment experience to join our team. Our comprehensive training program will equip you with the skills and knowledge needed to excel as a consultant. We offer a clear progression plan, allowing you to advance from trainee to director level, and our uncapped commission scheme rewards your hard work and dedication.
Our vibrant company culture and social activities are key to our team spirit. Enjoy company holidays, a corporate health package, team lunches, and "Feel Good Thursdays" as part of the Nextech family. Join us and grow your career in an environment that values your well-being, growth and success.

JOIN NEXTECH TODAY

<h1>Want to know more? Get in touch with us today!</h1>

Our Values

<h3>Post a Vacancy</h3>

<h3>WHY CHOOSE US</h3>
At Nextech, we provide outstanding IT, Tech, and Marketing recruitment services to help grow your business and team. Our mission is to create a vibrant community through hard work, dedication, and respect for our partners. By working with us, you tap into a supportive network that thrives on our core values: growth, community, and collaboration.
We believe these values are the pillars for building successful recruitment partnerships and delivering outstanding results. Grow with us and let Nextech guide you through building and expanding dream team.

YOUR NEXT EMPLOYEE

<h2>Our Sectors</h2>

<h3>Client and Candidate Testimonials</h3>

<h2>Hiring Tips</h2>

<h3>Submit your CV</h3>

<h3>WHY CHOOSE US</h3>
At Nextech, we're not just another recruitment agency; we're your next step towards success in the tech industry. Why choose us? Because we're committed to your growth, both personally and professionally. We believe in cultivating a supportive network, not only within our team but also within the broader tech industry. Our core values&mdash;growth, community, and collaboration&mdash;are more than just words; they're the foundation of our successful recruitment partnerships.
With Nextech, you're not just another candidate; you're part of a thriving ecosystem dedicated to your success. Let us guide you through every milestone of your tech journey, helping you explore opportunities for growth and advancement. Join us, and let's take the next step together towards mutual success.

<h3>Featured Jobs</h3>

YOUR NEXT ROLE

<h2>Interview Tips</h2>

<h3>Our Values</h3>

ABOUT US

Welcome to Nextech, your next partner in tech recruitment solutions. Based in the lively city of Manchester, we specialise in facilitating both permanent and contract placements for companies across the UK, Europe &amp; US.
<h5>At Nextech, we understand the pivotal role that good recruitment services bring to both clients and candidates to ensure the best fit for your business/you.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</h5>
We are committed to helping grow your community by connecting talented professionals with innovative companies. Ready to take your next step or take your tech recruitment to the next level? Contact Nextech today to learn more about how we can help achieve your goals.

CONTACT NEXTECH TODAY &rarr;

<h3>OUR MISSION</h3>
At Nextech, we're dedicated to advancing your tech career through personalised support and tailored opportunities. Our foundation is built upon 3 pillars of excellence- clients, candidates &amp; our team.
<h5>We strive to grow a vibrant community through hard work, dedication &amp; respect for our associates.</h5>
We are your next step towards success, guiding you through every milestone of your tech journey.

<h3>Tech Trends</h3>

<h3>Career Advice</h3>

<h3>Industry News</h3>

<h3>Read the Career Advice</h3>

<h4>Whether you&rsquo;re a talented tech professional ready for your next career opportunity, or a company looking to build your dream team, Nextech has you covered. Our recruitment services are tailored to meet the unique needs of both candidates and clients Ensuring our seamless matches drive success and growth.</h4>

Senior IT Engineer - Nottingham

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